Discharge Planning Workflow and Patient Choice
in Post-Acute Care
The Agency for Healthcare Research and Quality (AHRQ) reported in May 2016 that “42% of all Medicare patients in the U.S. were discharged to a post-acute care (PAC) setting after hospitalization.
The Centers for Medicare and Medicaid Services (CMS) advocates applying technologies to improve workflow and patient care. Yet, many health organizations provide patients with printed lists, often only containing provider names, addresses and phone numbers. Patients must then use those limited lists to choose a PAC provider. Often times, patients only preview the provider’s addresses and then select the PAC nearest to them, rather than choosing a provider that best meets their needs. With a lack of information, patients may not be able to make an informed next-care choice, leading to added length of stay (LOS) and costing hospitals additional care expense.
Is your hospital ready for the CMS proposed IMPACT Act rule? Healthcare providers are faced with required changes to their discharge planning workflow. In most cases, this change has created the need for a major overhaul of their internal discharge planning processes. It is estimated that over half of U.S. health systems are still providing patients post-acute care choice with printed, paper lists that only show the names and addresses of PAC providers.
BY GE VENTURES
Published in geventures.tumbir.com May 24, 2016
Imagine this scenario: you’re laying in a hospital bed after a procedure that has left you looking for post-acute care (PAC). A case manager walks in, gives you a list of PAC providers and tells you to pick one. Legally, case managers are not allowed to give recommendations, but you don’t know anything about the quality of care these providers will provide. You’re faced with a blind decision concerning your health and there’s seemingly nothing you can do about it.
By Liesl Doxey Petersen, MSW
Two growing health concerns among Americans are the high incidence of both chronic disease and mental illness. Chronic diseases—including arthritis, asthma, diabetes, cancer, heart disease, hepatitis C, and stroke—cause 7 out of every 10 deaths each year (2010, CDC). Mental illness is experienced by 1 in 4 adults in a given year. Among those with mental illness are individuals who suffer from mood disorders, which have shown to affect up to 10% of Americans at any given time (2013, NAMI). Individuals at particular risk for having a mood disorder are those with chronic diseases.
By Michelle Anderson, BSN, RN
Rural providers must be knowledgeable about healthcare and the available resources for successful care navigation. Inevitably, the patient’s caregiver will ask, “If I was your mother, where would you send me?” A sentiment mirrored in virtually all healthcare communities.
West is the CEO of SilverVue, a remote care platform that facilitates the transition from traditional fee-for-service healthcare to accountable care. Prior to founding SilverVue, he was the Founder, CEO, and Chairman of Control4 (NASDAQ: CTRL). After co-founding Control4 in March of 2003 with his longtime partner Eric Smith, he led the company's efforts in creating a revolutionary new line of affordable home automation solutions. He took the company public after surpassing $100 million in annual revenue. Will retired from Control4 in early 2014 to devote his entire focus to SilverVue.
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By Cheryl Snapp Conner
Published in Forbes.com September 22, 2015
I’ve known Will West, one of Utah’s most prolific entrepreneurs, for perhaps 20 years. But I’ve gotten to know him better recently as he’s being inducted on November 2nd to the Utah Technology Council (UTC) Hall of Fame, acknowledging individuals with a tie to Utah who’ve made extraordinary contributions to tech. (I am a trustee and serve on UTC’s Executive Committee. In the past West has served two terms as UTC’s chairman.)