Hospital Case Managers
Designed by Case Managers,
for Case Managers
Hospital case managers, social workers and discharge staff use SilverSearch™ to help patients view, compare, and choose their post-acute care provider. Patients can easily sort and filter providers based on their specialized care needs, preferred location, and accepted insurance plans. The application provides information that helps patient decision-making, including CMS ratings, patient testimonials, photos, and contact information.
SilverSearch supports hospital initiatives and programs with filters that guide patients to CMS approved CJR providers, preferred and affiliated providers.
Case managers use SilverSign, a patient e-signature tool, to automatically document a patient’s post-acute care provider selection. Patients can electronically sign, date, and time-stamp any important documentation such as, “An Important Message from Medicare,” “Medicare Outpatient Observation Notice (MOON),” and the patient preference and PAC provider selection forms, and electronically post from the tablet to the patient’s EHR.
More Tools for Case Managers
Online Search and Print - The SilverSearch portal allows discharge staff to perform searches for individuals and print customized lists in situations where a printed list is needed. Case Manager Directors and hospital admin use the portal to track searches and generate reports.
Community Resources - Community Resources (e.g., shelters, food banks, and transportation) used by case managers and social workers are uploaded to the tablet from the portal for easy access.
Digital Resources - Information usually kept in binders and on post-it notes (e.g., processes, schedules, or references, other useful information) are now easily accessed through the Digital Binder to support their workflow.
User Management - Directors of Case Management or designated hospital administrators are able to assign online users and update information directly on the tablets. They are also able to view tablet activity and generate reports.
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Hospital Partnerships with SilverVue
SilverVue provides hospitals ready to use tablets with the SilverSearch application and SilverSign feature. Our Customer Success team provides training and help to support your hospital's workflow so your team can do more.
Contact us to learn how we can support your patient transition workflow.